HomeTestimonials

Testimonials

I can hardly find the words to express how happy we have been with our complete kitchen and laundry remodel. Every step of the process has been a joy. From design and planning with Kelli, to construction, to finishing touches, it has been flawless. Paul and Tony have gone above and beyond to make sure we are happy with every detail. They have been reliable, timely, conscientious, and hard working. We HIGHLY recommend the entire team for any kitchen/bath work anyone may be considering. (We are talking to them about doing an additional remodel because we have been so pleased with their work.) 10/10 recommend.

- Whitney C.

My wife and I bought a house in 2024 that was built in 2002 (complete with all the things that were “in” 22 years ago). We knew we were going to completely renovate the inside of the house after purchasing, and (in all honesty) I was not looking forward to having a renovation project of this scale on our plates right now. We have built a custom home in the past, as well as renovated homes. I wasn’t looking to completely “manage” the project on my own but I do have some trusted trades that I knew I could trust to handle “some” of this project. The downside was that I really didn’t know anyone in the “Kitchen and Bath” renovation space. I decided that what I needed was as design/build company that could handle our needs (one large kitchen, one master bathroom, and two en-suite bathrooms). Since we were looking for someone that could help with ALL the things—design, showroom selections, demo, construction, cabinetry, countertops, fixtures etc.—we decided to contact Custom Crafted Kitchens & Baths. This was BY FAR the best decision we have made in any of our house projects over the last 25 years. The team there was incredible. Kristina’s design and ability to listen to our needs, wants, and ideas and design spaces that were exactly what we envisioned was amazing. Paul ran an exceptional schedule from a project management standpoint and Tony (what can I say about Tony!)—he is one of those rare guys that does not walk away from a task without it being PERFECT. There were times when I told him, “Tony, that looks good to me, let’s move on to something else,” only for Tony to tell me, “Nope, it’s not good enough yet,” and he would continue until it was truly perfect. It’s rare to find folks these days that perform their trade like they were doing it in their own home. I cannot recommend this company enough. We will absolutely call them if we ever have any additional needs. Also important to mention: our large-scale project ended up going 7% over budget and 2 weeks past the deadline. How many stories have you heard where this was the case??? Not many, I would imagine. The over budget numbers and project delays that I have seen friends and family members endure are WAY larger than this. CCKB, thank you all for a job well done. We couldn’t be happier with the end result of our new spaces.

- Zach S.

Would highly recommend Custom Crafted Kitchens & Baths for all your remodel needs! Kelli was wonderful to work with on our design and the remodel matches perfectly with our home while updating it to modern features! Paul was an outstanding PM that was responsive, on time, and extremely knowledgeable! Adam’s tile work was incredibly precise and his attention to detail was top notch! Andy was incredibly skilled and a joy to work with. The whole crew at CCKB was incredible to work with and you won’t regret hiring them!

- Erica B.

We recently had the pleasure of working with Custom Crafted Kitchens & Baths for a complete kitchen reno, and we couldn’t be happier with the results! The initial consultation was thorough and insightful. Kelli took the time to understand our vision, lifestyle, and preferences and translated them into a creative and functional kitchen layout. The execution phase ran very smoothly. Paul and team worked diligently to bring our design to life, and the craftsmanship was exceptional. They maintained a tidy work environment throughout the renovation and minimized disruptions to our daily routine. Across the board, we were most impressed with CCKB’s communication. They kept us informed at every stage, addressing any concerns promptly and ensured that we were comfortable with the progress. We enjoyed working with them and love our new kitchen!

- Katie Y.

We did a full Master Bath remodel with them and are very happy with the results. Would recommend them to a friend for sure. Easy to work with and very cooperative through all stages of the project. Also, they do a lot more than just kitchens and baths, so if you have a remodel or construction project, reach out to them. We started out working with Kelli on design and planning the project (she was great!). Paul was our PM and I cannot say enough good things about him—great to work with. Adam the ceramic tile guy was completely awesome with a great eye for detail and a dedication to delivering a level of perfection you do not see very often these days. Andy did carpentry and did a great job as well. Overall, all the folks on the project did a great job. We are very happy.

- Jim W.

Our kitchen is almost done. Kelli was a joy to work with. We met with her multiple times to make decisions and get estimates, and everything has worked like a clock on our timeline. Floor installed by Jeff, cabinets by Andy, countertops and backsplash with finishing touches in the next few days. We were kept well informed and—having an engineer husband—details were highly important. We will use them again for a bath remodel in the future.

- Lisa M.

We have used Custom Crafted Kitchens & Baths to renovate four bathrooms as well as replace our kitchen floor and backsplash. Will use them again for any future projects as well. They are very professional and manage all aspects of the project. It’s great to have one point of contact to take care of everything so you don’t have to worry about who is doing what and when. Highly recommend!

- Rob C.

Kelli saved the day! We need a bathroom modification to include accessibility changes, and her crew worked hard to get that done. Thank you to Kelli, Bailey, and Andy (among others) for the hard work and creativity. Well done!

- Andy C.

Custom Crafted Kitchens & Baths is simply the best. Many thanks to Kelli, Jason, Paul, Tony, Adam, and the whole team—they guided us from start to finish with our renovations. Quality and professionalism second to none. They take the utmost care on day one through the last day and beyond to help achieve your dreams and visions. Thanks again!

- Van G.

Just had our kitchen done—what an amazing job. Has changed our life! Our kitchen is not that big but now so much more functional. They also painted our kitchen, family room, and dining room, so very pleased with the work.

- Erin C.

They have a beautiful showroom floor with so many options to choose from! Great customer service and friendly staff.

- Annie M.

Very helpful and detail oriented. Beautiful work they’ve done!

- Anthony C.

After many years of knowing we needed to remodel our 1980s kitchen, our family placed our confidence in Custom Crafted Kitchens & Baths. From the initial design meetings with Kristina, she put our wants and needs into actual plans that turned out perfect. We appreciated her patience as we worked through the process! The quality of the materials available at the showroom met our expectations as well. Jason did a great job as general contractor and all the subs and other CCKB employees were professional and reliable. And we appreciated that the project finished on schedule. Our family is happy with our new kitchen, hardwood floors, and built-ins and highly recommend Custom Crafted Kitchen & Baths.

- Bob D.

Our bathroom remodel turned out beautiful thanks to the Custom Crafted Kitchens & Baths team. Cannot thank Kelli, Jason, Johnny, Flynn, and others enough for their excellent work and professionalism. Kelli’s design ideas were spot on, and the rest of the team executed the work as planned. Communication throughout the process was fantastic as well. Thank you to each of you!

- Penny C.

We LOVE our new kitchen and bath! Thanks so much to the team at Custom Crafted Kitchens & Baths for leading us through the process. From finalizing the plan for the K&B, handling permits and inspections, and providing and managing their skilled professionals, CCKB did it all. The renovations were something we had planned and were excited about but also dreaded. In the past we had trouble working with and/or trying to work with contractors from no call, no show, no follow-up, lack of communication, but CCKB was different. We met several times prior to the proposal development to ensure they understood our goals. We thought we had finished our design when we met with the CCKB team. Kelli was very thoughtful in her approach to reviewing the design and made recommendations that improved the functionality and aesthetics of our final plan. Jason showed up with a team of professionals that we could tell day one knew their trade and how to work with us on our expectations. Of course, in construction there are always some unknowns, and the team always provided recommendations based on their vast experience and our goals for both the project and budget. The project manager provided constant updates. We always felt like we knew how the project was going and what was next. We would highly recommend CCKB.

- Michele S.

The entire team was excellent. We remodeled our entire kitchen and master bath. From the plans they developed to the communication of what was going on and the high quality of the work, our experience was great. We will definitely use them again. Highly recommended!

- Russell W.

Brand new kitchens & baths showroom! They have great customer service as well as unique, modern and custom selections to remodel your kitchen and bathroom to everything you’ve dreamed of! I would highly recommend them for your kitchen and bath remodeling needs.

- Annie M.

A heartfelt Thank You to the entire team at Custom Crafted Kitchens & Baths. We are thrilled with your team’s craftsmanship and creativity. Meticulous attention to detail produced outstanding results. You transformed our home into a show piece!

- Kris E.

We had a great experience with Kelli and Jason at Custom Crafted Kitchens & Baths in Mooresville. Their subs were also very nice to work with. The design help all the way to finish work were professionally handled.

- Alfaustino G.

I used Custom Crafted Kitchens & Baths for a remodel of my downstairs, kitchen, and living room. Working with Jason was stress-free! They nailed my vision from start to finish. Very professional and took care of all the details. I would recommend them to anyone and would use them again. I interviewed several designers/contractors before choosing them. So glad I did! Thanks, guys, for an amazing job!

- Jennifer L.

We had a great experience with them! Kelli did a great job designing and picking out the styles for our kitchen remodel. They were on time with the plans and making it happen quickly! We absolutely love the results and would highly recommend again!

- Kara T.

Great designer and service.

- BJ G.

During the process of selecting people to work with us to build our dream home, we selected Custom Crafted Kitchens & Baths based on their design work, attention to detail, and their eye on catching potential problems before they arise. We knew going in we would have some amazing design work and layouts for the space we had. They not only went above and beyond, but also helped in moving some cabinets around for better work flow in the kitchen area. The design work involved in the tile layout was a perfect ten. Our house not only has our dream kitchen but our dream master bath, powder room, and two stunning secondary baths. I would not hesitate to use them again. They are truly awesome at what they do!

- Jason Y.

Very good while short staffed.

- Glenn P.

We hired Custom Crafted Kitchens & Baths to design and implement a complete master bathroom remodel. We are extremely happy with the results. We found all of the people that we dealt with to be very competent, knowledgeable, and enjoyable to work with. They completed the project on budget and when they said they would. There is not a thing we would change with our new bathroom. We would use CCK&B for our next project and will recommend them to friends.

- Carolyn B.

So far so great—Sharon has come up with an amazing new kitchen layout. She has helped me immensely with picking the cabinets, backsplash, countertops, and flooring while staying within my budget. Looking forward to signing the contract and getting this project started.

- Jevon L.

We were extremely happy with the outcome of our new kitchen! Kelli Keever was the first person we met and is the one who sold us on Custom Crafted Kitchens & Baths! She had great ideas, i.e., turning our desk area into a coffee bar/extra storage, built-in dog bowls, cookbook shelf, boxed glass-fronted cabinets over the sink which actually makes our kitchen look larger and absolutely grand! It absolutely has a custom look! We gutted our kitchen and put in all new cabinets, countertops, and backsplash! Andy Faust, who installed our cabinets, was professional, had a great attitude, and did a fantastic job. The team who installed the backsplash also was very professional and did a beautiful job. They did everything in a timely manner! We highly recommend Custom Crafted Kitchens & Baths!

- Derrick M.

Highly recommend Custom Crafted Kitchens & Baths. They took on my project after we had a bad experience with our original contractor. They spell everything out in the contract on who is doing what so there are no surprises. They were fair, honest, and did what they said they would do which is unusual these days. Kelly is a great designer too. Loved how my bathroom and kitchen turned out.

- Louisa D.

We are absolutely thrilled with our bathroom remodel. The floor is gorgeous and the shower like a spa, and cabinet and fixtures perfect!! Kristina Weidner used some picture suggestions to create a dream come true. She had incredible vision and made perfect suggestions. The demo/installation crew were courteous, professional, talented, and always cleaned up after themselves. Jason was an outstanding Project Manager and communicated frequently. I would use Custom Crafted Kitchens & Baths again in a heartbeat. Kristina will be my first call for my kitchen upgrade. Highest recommendations!

- Patty S.

Regarding our experience with Custom Crafted Kitchens & Baths of Mooresville, NC : Bath: Started looking for design help beginning of December 2014; contract signed January 15, 2015. Kitchen: February 22, 2015. Chose to renovate our 1989 home’s bathroom. My wife and I did an initial construction and modification of the master bedroom to open bathroom space for an 11ft X 11ft master bath. With space created, we spent hours trying to come up with a design. Took to scanning the internet for local professional help. Landed on the Custom Crafted Kitchens & Baths website (which caught my attention from its design), made a call, and got an appointment. The rest is history. They are amazing people, have awesome interviewing skills, and listens for their clients’ clues. A day after they studied our space, we received a preliminary design. We looked no further; they presented a design neither of us came close to thinking about. We adopted the first design, approved their estimate, and construction started a week later. My wife and I flat out love our new master bath. It is elegant with steam, heated floors, beautiful granite countertops (really fun to pick out when both ladies are artists), heated towel bar, etc. Based on the quality of design and construction of the bath, we decided to challenge them with a redesign and upgrade of my wife’s kitchen. We reviewed only a few design ideas before deciding. Once again, great ideas. And, once again, contracts were signed and construction started immediately following completion of the bath. My wife (and I) flat out love our new kitchen. Beautiful cabinets with lots of space, a very beautiful granite top, modern sink, new amazing commercial cork composition vinyl floors, etc. Notes: Contracted timeframes were met. Workmanship and quality of all contractors was exceptional. When the unknowns surfaced, solutions creatively and cost effectively managed. Creative design changes surfaced by both the team and us and were implemented with minimal work order cost. We are very much at home in our upgraded little home.

- Robert T.

We had a great experience with Custom Crafted Kitchens & Baths. Kellie is very knowledgeable and great to work with. She and Jason made a wonderful team. He emailed us a schedule every week. Their subs were prompt and did a great job. Kellie coordinated all communications. She met me at Cutting Edge to help me pick out my backsplash. Overall we are so happy with our kitchen remodel! Highly recommend them.

- Lillian F.

The entire team was excellent. We remodeled our entire kitchen and master bath. From the plans they developed to the communication of what was going on and the high quality of the work, our experience was great. We will definitely use them again.

- Eva W.

We love our remodeled kitchen and bathroom! They had tons of creative ideas and helped us to stay within our budget while providing a fabulous-looking change. Bailey was great at managing our project, keeping us informed, and addressing any questions/issues quickly. We would highly recommend using Custom Crafted Kitchens & Baths. They took care of everything and even made sure our home wasn’t a complete mess during the process. Thanks so much!

- Shelley S.

Custom Crafted Kitchens & Baths far surpassed our expectations. The team replaced a kitchen that was over 25 years old! From design to completion, the team was a pleasure and professional to work with. Planning and construction were completed as planned. The kitchen is modern and eye-catching in terms of design, function, and finish. I look forward to working with Custom Crafted Kitchens & Baths in the near future on our Master Bath!

- Paul H.

We had an amazing experience! Kelli did an amazing job designing our kitchen remodel and helping me pick everything out. Jason had everything planned out, and they were on time with everything they could be. We absolutely love the kitchen and would highly recommend!

- Kara W.

We remodeled a kitchen, master bath, and additional bathroom with Custom Crafted Kitchens & Baths and are so pleased. Our designer really went above and beyond to make sure we got exactly what we were hoping it looked like while balancing functionality with all the tiny details. When the project began, the project manager was on site most days and if not present was immediately available to answer any questions. The work was done with quality materials and experienced craftsmen. The project crews were amazing and respectful to our day-to-day home routines with kids and dogs. I would highly recommend Custom Crafted—we love our beautiful and new spaces!

- Natasha P.

Great work, great people.

- Marko S.

I usually do not write reviews, but the remarkable service I received from Custom Crafted Kitchens & Baths compelled me to. The owners, staff, and contractors were all professional, courteous, and personable. It was a pleasure to work with everyone. The contractors (Paul, Andy, Bob, Adam, Kevin, and Joe) demonstrated 110%! Sharon was a true gem when it came to the architectural design and decor. Jason was also great! I call him the “tweaker.” The company’s goal is to make the customer happy, and if something isn’t right, they will make it right. I absolutely had a wonderful experience with my kitchen renovation. Your home is respected by the workers, and they do a great job cleaning up after themselves. So, if you’re considering a renovation, please consider Custom Crafted Kitchens & Baths!

- Latitia N.

We hired the team at Custom Crafted Kitchens & Baths to remodel our master bathroom and kitchen. They did an outstanding job! They helped us work through several floor plan ideas to make sure we got everything we wanted within our budget. They even had some products custom-made by their carpenter so we didn’t have to compromise on what we wanted. We are very pleased and plan to hire them to update the other bathrooms in the house at some point.

- Jenean H.